Terms and Conditions
These Terms and Conditions govern your use of Slots Amigo Casino and the services provided through this website. By registering an account and accessing the platform, you confirm that you have read, understood and agreed to these terms. Please read them carefully before registering. If you do not agree to any part of these terms, do not use the site.
1. Eligibility
To register and use Slots Amigo Casino, you must:
- Be at least 18 years of age
- Be a resident of a jurisdiction where online gambling is permitted
- Not be self-excluded from gambling services, including via any self-exclusion you have registered directly with this casino
- Register only one account — duplicate accounts are prohibited and may result in account closure and forfeiture of funds
- Provide accurate, truthful and complete information during registration
Slots Amigo Casino reserves the right to request identity verification documents at any point. If documents are not provided within the timeframe requested, the account may be suspended. The casino may also limit or suspend accounts in jurisdictions where online gambling regulations change.
2. Account Registration and Security
You are responsible for maintaining the confidentiality of your Slots Amigo Casino account credentials — your login email and password. Do not share your login details with any other person. Any activity carried out using your login credentials is your responsibility. If you suspect unauthorised access to your account, contact support via live chat or email immediately.
Slots Amigo Casino may close duplicate accounts at any time and is not obligated to return funds held in duplicate accounts where the duplication was made to circumvent bonus restrictions or account limits. One account per person, per household and per IP address applies as a general rule; exceptions require approval from the casino.
3. Know Your Customer (KYC) and Verification
Before processing any withdrawal, Slots Amigo Casino is required to verify your identity. You will need to provide:
- A valid government-issued photo ID — passport, national identity card or driving licence
- Proof of address dated within the last three months — a utility bill, bank statement or official correspondence
- Proof of payment method — a photograph of the card used to deposit, showing the first six and last four digits and your name
Additional documentation may be requested for anti-money-laundering (AML) compliance purposes, including source of funds documentation for accounts with high deposit volumes. Withdrawal requests cannot be processed until verification is complete. The casino recommends completing verification shortly after registration to avoid delays on your first withdrawal.
4. Deposits
Deposits at Slots Amigo Casino must be made from a payment method registered in your name. Third-party deposits — payments made from an account or card belonging to another person — are not accepted. If a third-party deposit is identified, the deposit may be returned and the account suspended pending investigation.
UK regulations prohibit gambling with credit cards. Only debit cards are accepted at Slots Amigo Casino. E-wallet deposits, bank transfers and prepaid methods (such as Paysafecard) are accepted where available. The general minimum deposit for welcome bonus stages is €20. Other deposit minimums depend on the selected payment method and are displayed in the Slots Amigo Casino cashier. The casino does not charge fees for deposits, though your payment provider may apply their own charges.
5. Withdrawals
Withdrawals are processed to the payment method used for deposit where possible. If you deposited via a method that cannot process withdrawals (such as Paysafecard), you will need to register an alternative withdrawal method. Withdrawal requests at Slots Amigo Casino are subject to the casino's internal review. Standard processing takes up to 72 hours. Where additional KYC, source-of-funds or payment ownership checks are required, processing can extend to 15 working days.
The casino reserves the right to request additional verification documents before processing any withdrawal. The minimum withdrawal is €250 per transaction, the maximum per transaction is €500, the daily maximum is €1,000 and the monthly maximum is €7,000 under standard conditions. VIP players may receive higher limits. Slots Amigo Casino funds cannot be withdrawn while active bonus wagering requirements remain incomplete — bonus funds must be played through or forfeited before a withdrawal is processed.
6. Bonuses and Promotions
All bonuses and promotions offered by Slots Amigo Casino are subject to individual terms and conditions displayed on the relevant promotion page. Standard wagering rates are: casino bonuses 45x deposit + bonus; welcome cash bonus 20x (specific exception); welcome Free Spins 0x; live casino bonuses 35x; sportsbook bonuses 10x. General bonus conditions include:
- Slots Amigo Casino welcome bonus stages require a minimum €20 deposit. Bonuses are credited once the qualifying deposit clears and the conditions for triggering the offer are met
- Wagering requirements must be completed before any bonus-related winnings can be withdrawn
- For welcome bonus stages where the match is 200% or above, maximum winnings are limited to three times the qualifying deposit. VPN and proxy use is prohibited during bonus play at Slots Amigo Casino — wagering conducted via VPN may result in bonus forfeiture
- Welcome bonus stages are valid for seven days from credit. Unused bonus funds expire at the end of the validity period
- Slots contribute 100% toward wagering requirements in most cases; table games and live casino games contribute at a lower rate
- Only one welcome bonus per person, per household and per IP address
The casino reserves the right to cancel a bonus where there is evidence of abuse, exploitation of bonus terms or irregular wagering patterns designed to circumvent requirements. Bonus terms are reviewed and may be updated — always check the current terms on the promotions page at the time you opt in.
7. Responsible Gambling
Slots Amigo Casino is committed to providing tools that help players gamble responsibly. These include deposit limits, loss limits, session time limits, reality checks, take-a-break options and self-exclusion. Details of how to use each tool are available on the Responsible Gaming page. Players who wish to self-exclude should contact support or use the self-exclusion option in account settings. Self-exclusion requests are processed as quickly as possible after submission.
8. Prohibited Activities
The following activities are prohibited at Slots Amigo Casino and may result in account closure, forfeiture of funds and reporting to the relevant authorities:
- Using funds linked to criminal activity or money laundering
- Colluding with other players to exploit game mechanics or bonus structures
- Using software, bots or automated tools to play games or claim bonuses
- Opening multiple accounts to claim multiple welcome bonuses
- Exploiting technical faults or errors in games — any winnings resulting from a technical error may be voided
- Providing false identity information or fraudulent documents
9. Account Closure
You may close your Slots Amigo Casino account at any time by contacting support via live chat or email. Before closing, any active wagering requirements must be completed or waived, and any pending withdrawals must be processed. Bonus funds remaining in the account at closure are forfeited. Real-money funds not subject to active wagering requirements will be returned to you via your registered withdrawal method once your identity has been verified.
Slots Amigo Casino may close your account without notice if there is evidence of a breach of these terms, fraudulent activity or failure to provide requested verification documents within the required timeframe.
10. Limitation of Liability
Slots Amigo Casino provides the platform on an "as available" basis. The casino is not liable for service interruptions, technical failures or data loss that occur outside of its reasonable control. The casino is not responsible for decisions you make during a gambling session, including decisions made under the influence of alcohol or other substances. Gambling involves risk, and past results do not predict future outcomes.
11. Changes to These Terms
Slots Amigo Casino reserves the right to update these Terms and Conditions at any time. Registered Slots Amigo Casino users will be notified of material changes via the email address registered to their account. Continued use of the casino after notification of a change constitutes acceptance of the updated terms. If you do not agree to updated terms, you should close your account before the changes take effect.
12. Governing Law
These Slots Amigo Casino Terms and Conditions are governed by the laws of Curacao. The casino is operated by Coco Loco Holdings N.V., and English is the controlling language where translated versions of these terms differ. Any Slots Amigo Casino disputes not resolved through the casino's complaints procedure may be escalated to the applicable Curacao regulatory channel.
For any questions about these terms, contact Slots Amigo Casino support via live chat or email.